What Active Screening’s NAPBS Accreditation Means for YOU

When it’s time to work with a Credit Reporting Agency (CRA) for your background screening needs, it’s imperative you look for this seal of approval:



This badge represents the 47 screening firms across the United States who have tested and passed a rigorous certification outline by the National Association of Professional Background Screeners (NAPBS). Active Screening has recently earned this prestigious accreditation.

This accreditation proves Active Screening’s commitment to several core screening industry fundamentals:

  • Strict adherence to compliance laws like Fair Credit Reporting Act (FCRA) and Equal Employment Opportunity Commission (EEOC)
  • Ethical business practices by everyone from management to court researchers
  • Outstanding consumer protection and privacy rights, including Personal Identity Information (PII) confidentiality 
  • Continuing education on screening industry trends and available technologies
  • Compliance with national and international regulations
  • Promoting the screening industry’s mission

NAPBS started its accreditation program for two reasons, as it states on its website:

1.) The Federal Trade Commission (FTC) wanted more regulation of CRAs. The federal government already oversees a large portion of the compliance laws CRAs must follow like EEOC and FCRA, but the FTC felt it was necessary to create an internal accreditation effort so screening companies can be held accountable to each other and promote best practices.

2.) Screening companies may operate within a variety of processes and standards. This is not helpful to the industry’s reputation, it is confusing to customers, and it doesn’t assist lawmakers in making decisions to better protect CRAs and its clients. Many screening companies felt it was in the industry’s best interest to standardize the methodology in how a firm can be considered a quality CRA.

This is all fine and great for the screening industry and those accredited CRAs, but we’re guessing you’re more concerned with what this means for you as our client.

You will get best-in-class quality.  NAPBS doesn’t just hand out accreditations. A company has to demonstrate its worthiness. Case in point: Active Screening had to show its compliance with 58 clauses covering topics like ‘Data Security’ and ‘Client Education.’ It’s pass/fail. Only then does the auditing process begin. Translation = accredited firms deliver quality that’s unrivaled by other non-accredited companies.

Your privacy matters. You can have the latest and greatest technologies in data storage and encryption, but if you haven’t properly vetted, trained and educated your employees, nor have you implemented a standard operating procedure when it comes to handling PII, then it’s all for naught. With an accredited screening company, you are assured of its commitment to, and excellence in, protecting your sensitive information.

You will stay within the confines of the law. When it comes to compliance, no one performs better than an NAPBS accredited screening company. These federal and state laws are extensive and ever-expanding. There is almost NO WAY you can stay on top of all these laws and nuances but you are guaranteed that an accredited agency is doing just that and will continue to do so in the future. Furthermore, accredited agencies in conjunction with NAPBS, are committed to ensuring lawmakers understand the screening industry and its challenges and work together to enhance the industry for end users.

What advantages have you enjoyed while working with Active Screening? What would you like to see in the future? Leave your comment below and we’ll make sure it gets to the right people.

This entry was posted in Background Screening, General, Industry Solutions, News and tagged , , , , , , , , , , by Patricia Carlson. Bookmark the permalink.

Patricia Carlson is a content writer who specializes in B2C and B2B inbound marketing. She blogs regularly for clients about the background screening and finance industries, and generates newsletters, white papers and email campaigns for a variety of businesses. Patricia also produces a heavy rotation of editorial material for home design, law enforcement, and family magazines. She’s been writing professionally for more than a dozen years, and for Active Screening for more than two of those. Check out LinkedIn for a roster of Patricia's clients and links to published works. When she’s not interviewing sources or researching trends, she’s living a fast-paced Florida life questioning the antics of her two young children, partner and mischievous cat. Patricia loves to talk tennis and TV on Twitter - give her a shout @pattycfreelance.
Active ScreeningBarbara S.
Healthcare Industry

"Here at Holland Hospital, we have been extremely pleased with Active Screening. The report results come back quickly, usually within 24 hours or less.  The staff at Active Screening is easy accessible, knowledgeable and responds to our questions promptly."

Active ScreeningLynn C. Staffing Industry

"Benton Mobley has been and remains my Main point of contact at Active Screening from the beginning; so aside from the comfort of dealing with the same person all these years, there is the most important fact of all;  customer satisfaction. Benton knows the business like the back of his hand; and that is what we need in our fast paced industry of staffing. He is the all-time BEST!  MY employer, Leslie, believes in the notion that great service deserves to be rewarded, so we are here for the duration.We get immediate and personalized attention for any and all concerns we need addressed, and in the staffing industry, this is vital."

Active ScreeningCayce R. Education Industry

"My experience working with Active Screening for our background check process has been very positive.  The reports are almost always completed in a very timely fashion. The information reported appears to be very thorough and accurate.  On the rare occasions that we have questions or problems, the customer service team is always very quick to respond and resolve the issue.  Overall, I am very pleased with the service I receive from Active Screening."

Active ScreeningCraig H. Staffing Industry

"Your customer service is excellent.  The turn around time on background checks is quite fast.  Excellent work.  I haven't had a single problem."

Active ScreeningJackie C. Education Industry

"I wanted to thank you and your staff for being so patient and working so diligently with the Human Resources staff during our recent endeavor to process all of our work study students through background screenings.  We have never had to process so many requests within such a short period of time before, but thanks to you and your staff we made it. Again thank you, we made a good choice in selecting Active Screening."

Active ScreeningLindsey W.  Financial Industry

"I wanted to share my appreciation for your wonderful service...switching background screening companies could have been a stressful task, but your company made the transition seamless. Your website was extremely easy to navigate and the turn around time has been great. I appreciate when information is missing or entered incorrectly during ordering, your company notifies me right away to ensure that my error does not hold the reports results, causing us a delay in hiring an individual...Active Screening has been great to us and I would definitely refer them to others."

Active ScreeningTerry S. Property Management

"Working with Active Screening over the last year and half has been a wonderful experience. They deliver fast and informative results at the best price. Their level of professionalism and the speed they respond to our issues is a benefit that any company can value from. I would highly recommend using Active Screening and their amazing team."

Active ScreeningYulesis D.  Staffing Industry

“Interactive Response Technologies (IRT) has more than 2,000 employees at multiple locations across the United States. IRT has been using Active Screening to conduct criminal background checks since 2006. During this time, Active Screening has consistently returned accurate reports, usually with less than 48 hours turnaround. If there are any problems or inconsistencies with the reports, their staff has called to notify us so that we can attempt to rectify the situation. The staff at Active Screening is always courteous and congenial over the phone. In our opinion, Active Screening is outstanding.”

Active ScreeningAndy N. Software Provider

 "Active Screening has helped us screen our applicants in record time for more than two years.... we are very impressed with the professionalism and speed with which their service team responds to our questions. They understand our needs and are a pleasure to work with. I highly recommend them."

Active ScreeningCassie J. Staffing Industry

"The Active Screening team is very informative; they provided a complete consultation on all the services, so I understood what I needed, and saved me hours and hours of my time learning the various services. Their reputation, as being on the cutting edge of employment screening best practices, certainly held true in this instance. The expertise they brought to the table was invaluable to our understanding of our applicants backgrounds. I highly recommend Active Screening to anyone with the task of screening large numbers of applicants and needing reliable customer support."

Active Screening

With over 20 years of law enforcement experience I can attest to the fact that the strongest predictor of future criminal behavior is a person’s criminal history. As the manager of campus safety at my church, I depend on Active Screening to provide a thorough assessment of every criminal history background check we request. For more than 3 years, Active Screening has been faithful to this task with timely, accurate and reliable service.

Active Screening

We have benefited from knowing that we are not exposing the communities we work with or ourselves to unnecessary risk. We continue to have a perfect record in that we have never had a serious incident with a trip participant causing harm or acting inappropriately with any community member or fellow team member- thank goodness!

Active Screening

I would highly recommend any association or organization who conducts background checks to use Active Screening. In addition to my involvement with WAHA, I am an officer in a corporation with over 500 employees who provide treatment, mental health, and correctional services for children and adolescents. Our company is mandated by law to do comprehensive background searches and I can say with the utmost sincerity that Active Screening product rivals that of any government or other private sector process.

Active Screening

We have used Active Screening and their solution VERITY to screen all our coaches and volunteers working with youth. The online system gives us an easy and cost-effective solution to collecting forms and payments from our applicants...and we simply login to view the results of who passed or failed. It's so easy....thank you Active Screening.