Data Security - Active Screening

Data Security

Confidentiality Active Screening will maintain the highest level of security and confidentiality of all personal information and will under no circumstances sell or distribute personal...


Data SecurityConfidentiality

Active Screening will maintain the highest level of security and confidentiality of all personal information and will under no circumstances sell or distribute personal information to a third party, except as provided in our Privacy Policy or when required to do so by law.

Security Overview

Active Screening’s data is transferred utilizing secure socket layer (SSL) along with User ID and Password protection, giving each user their own unique account name and password. For each order that is placed, we store the IP address which the order originates from. The login activity and IP address is logged with each login attempt.

Sensitive information such as social security numbers and date of births are obscured on all reports that are accessible via the Internet. The network is protected by multilayer IDS, IPS device and firewall systems, the operating systems are updated on a regular basis to ensure the latest security patches are installed. Our servers are password protected and reside in a secure environment protected from unauthorized access, natural disaster, fire or other compromising conditions. Our environment is co-located facilities in different regions of the United States, so in the event of a regional disaster; personal data remains secure.

Physical Infrastructure

  • Data Center is SOC II and ISO certified
  • Bio Metric with Key Card to access Data Center Servers
  • Guards 24×7
  • All persons physically accessing servers are escorted by Data Center security
  • Data Center Security unlocks server cage before any work on physical servers can begin
  • Continuously available power through redundant UPS systems and diesel generators
  • Consistent environmental controls through redundant HVAC systems
  • Raised floors and early warning fire detection systems
  • Closed-circuit television cameras recording all data center activity
  • Multiple security checkpoints to gain access to data center

Network Infrastructure

  • Tier 1 ISP backbones to various local loops for redundant OC-3s
  • Cisco-powered Internet mesh platform
  • Local Loop Providers over SONET
  • Hubbed DS-3s for PTP and Frame Relay Connections
  • Multiple physical and electronic security layers to safeguard against unauthorized access

Disaster Recovery

Active Screening conducts data backups every 30 minutes on a continuous basis. The data is transferred to a separate backup server so the active data and backups are on different servers. In regards to disaster recovery, our servers are located in a state-of-the-art facility with a 24-7 physical presence and automated monitoring to minimize any disaster events.

We also have multiple database and application servers which client systems can be operated from, so in the case of a failure, we are able to bring client systems online from different servers which are already configured and waiting to be utilized.

Data Retention

Pursuant to the FCRA, we must maintain any reports that we generate for a minimum period of five years. Active Screening maintains written or electronic copies of information received in conjunction with services rendered for a period of seven years in a secure facility which is electronically and physically monitored 24/7/365. Information is subsequently destroyed by means of erasing and destroying electronic files, and pulverizing and shredding written or hard copy materials.

Active ScreeningBarbara S.
Healthcare Industry

"Here at Holland Hospital, we have been extremely pleased with Active Screening. The report results come back quickly, usually within 24 hours or less.  The staff at Active Screening is easy accessible, knowledgeable and responds to our questions promptly."

Active ScreeningLynn C. Staffing Industry

"Benton Mobley has been and remains my Main point of contact at Active Screening from the beginning; so aside from the comfort of dealing with the same person all these years, there is the most important fact of all;  customer satisfaction. Benton knows the business like the back of his hand; and that is what we need in our fast paced industry of staffing. He is the all-time BEST!  MY employer, Leslie, believes in the notion that great service deserves to be rewarded, so we are here for the duration.We get immediate and personalized attention for any and all concerns we need addressed, and in the staffing industry, this is vital."

Active ScreeningCayce R. Education Industry

"My experience working with Active Screening for our background check process has been very positive.  The reports are almost always completed in a very timely fashion. The information reported appears to be very thorough and accurate.  On the rare occasions that we have questions or problems, the customer service team is always very quick to respond and resolve the issue.  Overall, I am very pleased with the service I receive from Active Screening."

Active ScreeningCraig H. Staffing Industry

"Your customer service is excellent.  The turn around time on background checks is quite fast.  Excellent work.  I haven't had a single problem."

Active ScreeningJackie C. Education Industry

"I wanted to thank you and your staff for being so patient and working so diligently with the Human Resources staff during our recent endeavor to process all of our work study students through background screenings.  We have never had to process so many requests within such a short period of time before, but thanks to you and your staff we made it. Again thank you, we made a good choice in selecting Active Screening."

Active ScreeningLindsey W.  Financial Industry

"I wanted to share my appreciation for your wonderful service...switching background screening companies could have been a stressful task, but your company made the transition seamless. Your website was extremely easy to navigate and the turn around time has been great. I appreciate when information is missing or entered incorrectly during ordering, your company notifies me right away to ensure that my error does not hold the reports results, causing us a delay in hiring an individual...Active Screening has been great to us and I would definitely refer them to others."

Active ScreeningTerry S. Property Management

"Working with Active Screening over the last year and half has been a wonderful experience. They deliver fast and informative results at the best price. Their level of professionalism and the speed they respond to our issues is a benefit that any company can value from. I would highly recommend using Active Screening and their amazing team."

Active ScreeningYulesis D.  Staffing Industry

“Interactive Response Technologies (IRT) has more than 2,000 employees at multiple locations across the United States. IRT has been using Active Screening to conduct criminal background checks since 2006. During this time, Active Screening has consistently returned accurate reports, usually with less than 48 hours turnaround. If there are any problems or inconsistencies with the reports, their staff has called to notify us so that we can attempt to rectify the situation. The staff at Active Screening is always courteous and congenial over the phone. In our opinion, Active Screening is outstanding.”

Active ScreeningAndy N. Software Provider

 "Active Screening has helped us screen our applicants in record time for more than two years.... we are very impressed with the professionalism and speed with which their service team responds to our questions. They understand our needs and are a pleasure to work with. I highly recommend them."

Active ScreeningCassie J. Staffing Industry

"The Active Screening team is very informative; they provided a complete consultation on all the services, so I understood what I needed, and saved me hours and hours of my time learning the various services. Their reputation, as being on the cutting edge of employment screening best practices, certainly held true in this instance. The expertise they brought to the table was invaluable to our understanding of our applicants backgrounds. I highly recommend Active Screening to anyone with the task of screening large numbers of applicants and needing reliable customer support."

Active Screening

With over 20 years of law enforcement experience I can attest to the fact that the strongest predictor of future criminal behavior is a person’s criminal history. As the manager of campus safety at my church, I depend on Active Screening to provide a thorough assessment of every criminal history background check we request. For more than 3 years, Active Screening has been faithful to this task with timely, accurate and reliable service.

Active Screening

We have benefited from knowing that we are not exposing the communities we work with or ourselves to unnecessary risk. We continue to have a perfect record in that we have never had a serious incident with a trip participant causing harm or acting inappropriately with any community member or fellow team member- thank goodness!

Active Screening

I would highly recommend any association or organization who conducts background checks to use Active Screening. In addition to my involvement with WAHA, I am an officer in a corporation with over 500 employees who provide treatment, mental health, and correctional services for children and adolescents. Our company is mandated by law to do comprehensive background searches and I can say with the utmost sincerity that Active Screening product rivals that of any government or other private sector process.

Active Screening

We have used Active Screening and their solution VERITY to screen all our coaches and volunteers working with youth. The online system gives us an easy and cost-effective solution to collecting forms and payments from our applicants...and we simply login to view the results of who passed or failed. It's so easy....thank you Active Screening.