Screening and the Recruiting Process: Who is Responsible?

We’ve been decoding screening issues for larger businesses in our last few posts.

We learned that glancing at Joe Schmoe’s social media madness doesn’t qualify as a background check. And we outlined ways you can improve your hiring process.

We’ve stated that running a thorough background check is an absolute must before you hire a new employee. And we recommend hiring a reputable agency like us to set up an automated compliance tool or to conduct your checks for you. Active Screening has completed millions of background checks in our ten year history and we retain 97% of our clients. That’s how good we are. For a company our size, our products, services, investigators and innovators are unmatched in the screening industry.

But who is responsible for hiring us? Is it recruiters and headhunters who are actively seeking and recommending talent? Or is it the company’s themselves who are interested in learning more about a candidate? Let’s examine this issue with a case study that has been written about extensively, including in the SmartRecruiters Blog.

For several months in 2013, Rutgers University was raked through the coals of national media as a revolving door of Athletic Directors and coaches filed through its ranks. The issue was not just the alleged and recorded abuse by men’s basketball coach Mike Rice and appointed Athletic Director Julie Hermann, but the apparent lack of thorough vetting on either of these individuals. The consensus was this – whoever hired these two didn’t do due diligence in checking their backgrounds (but they certainly paid a small fortune).

The merry-go-round continued to spin when Rutgers hired supposed alumnus Eddie Jordan, who, hiring boards later discovered, didn’t graduate from Rutgers. All in all, it wasn’t a good year for Rutgers public profile.

What can we learn from this Rutgers epic fail? Several things… and they all tie into answering the question, “Who, in the screening process, is responsible for conducting background checks?”

Social media ‘checks’ don’t count. Read this to find out why.

You can’t trust candidates to tell you the truth. Once a lie is out there, it’s really hard to admit it. Take a look at this resume falsification fact sheet from www.statisticbrain.com. Wowza. So, if a candidate has lied on his/her resume, the fabrication will likely continue until someone verifies its accuracy. This starts with a recruiter, but if everyone lets this fib slip through the cracks, then everyone is to blame. In other words, if you use a recruiter who doesn’t run background checks, then you better make sure you do.

Background Checks Help You Find the Right Talent. Whether you’re a recruiter or a human resources expert, you don’t want your time wasted. We know you’re super busy and your time is precious. That’s why a background check is imperative. It’s not that it weeds out mismatched (or unsavory) applicants, it’s that it helps identity the right pool of people for jobs. So if Client A doesn’t get the first recommended position, you know exactly where to sell the talent next. Your homework – and the HR department’s – is done.

www.Should-I-Hire-This-Person-or-Not.com does not exist. As this post on HR.com points out, there isn’t a magic website that shows if a person has a clean record, is honest and a hard worker. So it’s up to both recruiters and businesses to do their homework. The trouble is that both of these entities have the same end game – get the candidate employed as quickly as possible. This fast-track thinking can be dangerous, though (ahem… Rutgers). If a bad hire joins the team and does something criminal, the company can be on the hook for a lawsuit (workplace safety is a big issue), or at the very least they have to deal with poor performance, low morale, workplace discord. That looks really bad for the recruiter, too.

The lesson is this. Everyone in the recruitment and hiring process is responsible for knowing that a background check has been run on an applicant, but who performs the check needs to be decided on by the parties involved. We recommend that companies take a closer look at their screening policies and develop a standardized procedure that is transparent to everyone involved.

Active Screening is here to help facilitate that conversation and procedure. We have customizable automated compliance tools that you can run in-house, or you can select from our roster of investigative solutions to suit your needs. Our representatives can answer any questions you have… don’t end up like Rutgers… contact us today.

 

 

 

This entry was posted in Background Screening, Human Resources and tagged , , , , , , by Patricia Carlson. Bookmark the permalink.

Patricia Carlson is a content writer who specializes in B2C and B2B inbound marketing. She blogs regularly for clients about the background screening and finance industries, and generates newsletters, white papers and email campaigns for a variety of businesses. Patricia also produces a heavy rotation of editorial material for home design, law enforcement, and family magazines. She’s been writing professionally for more than a dozen years, and for Active Screening for more than two of those. Check out LinkedIn for a roster of Patricia’s clients and links to published works. When she’s not interviewing sources or researching trends, she’s living a fast-paced Florida life questioning the antics of her two young children, partner and mischievous cat. Patricia loves to talk tennis and TV on Twitter – give her a shout @pattycfreelance.

 
        
Active ScreeningBarbara S.
Healthcare Industry

"Here at Holland Hospital, we have been extremely pleased with Active Screening. The report results come back quickly, usually within 24 hours or less.  The staff at Active Screening is easy accessible, knowledgeable and responds to our questions promptly."

Active ScreeningLynn C. Staffing Industry

"Benton Mobley has been and remains my Main point of contact at Active Screening from the beginning; so aside from the comfort of dealing with the same person all these years, there is the most important fact of all;  customer satisfaction. Benton knows the business like the back of his hand; and that is what we need in our fast paced industry of staffing. He is the all-time BEST!  MY employer, Leslie, believes in the notion that great service deserves to be rewarded, so we are here for the duration.We get immediate and personalized attention for any and all concerns we need addressed, and in the staffing industry, this is vital."

Active ScreeningCayce R. Education Industry

"My experience working with Active Screening for our background check process has been very positive.  The reports are almost always completed in a very timely fashion. The information reported appears to be very thorough and accurate.  On the rare occasions that we have questions or problems, the customer service team is always very quick to respond and resolve the issue.  Overall, I am very pleased with the service I receive from Active Screening."

Active ScreeningCraig H. Staffing Industry

"Your customer service is excellent.  The turn around time on background checks is quite fast.  Excellent work.  I haven't had a single problem."

Active ScreeningJackie C. Education Industry

"I wanted to thank you and your staff for being so patient and working so diligently with the Human Resources staff during our recent endeavor to process all of our work study students through background screenings.  We have never had to process so many requests within such a short period of time before, but thanks to you and your staff we made it. Again thank you, we made a good choice in selecting Active Screening."

Active ScreeningLindsey W.  Financial Industry

"I wanted to share my appreciation for your wonderful service...switching background screening companies could have been a stressful task, but your company made the transition seamless. Your website was extremely easy to navigate and the turn around time has been great. I appreciate when information is missing or entered incorrectly during ordering, your company notifies me right away to ensure that my error does not hold the reports results, causing us a delay in hiring an individual...Active Screening has been great to us and I would definitely refer them to others."

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Active ScreeningYulesis D.  Staffing Industry

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 "Active Screening has helped us screen our applicants in record time for more than two years.... we are very impressed with the professionalism and speed with which their service team responds to our questions. They understand our needs and are a pleasure to work with. I highly recommend them."

Active ScreeningCassie J. Staffing Industry

"The Active Screening team is very informative; they provided a complete consultation on all the services, so I understood what I needed, and saved me hours and hours of my time learning the various services. Their reputation, as being on the cutting edge of employment screening best practices, certainly held true in this instance. The expertise they brought to the table was invaluable to our understanding of our applicants backgrounds. I highly recommend Active Screening to anyone with the task of screening large numbers of applicants and needing reliable customer support."

Active Screening

With over 20 years of law enforcement experience I can attest to the fact that the strongest predictor of future criminal behavior is a person’s criminal history. As the manager of campus safety at my church, I depend on Active Screening to provide a thorough assessment of every criminal history background check we request. For more than 3 years, Active Screening has been faithful to this task with timely, accurate and reliable service.

Active Screening

We have benefited from knowing that we are not exposing the communities we work with or ourselves to unnecessary risk. We continue to have a perfect record in that we have never had a serious incident with a trip participant causing harm or acting inappropriately with any community member or fellow team member- thank goodness!

Active Screening

I would highly recommend any association or organization who conducts background checks to use Active Screening. In addition to my involvement with WAHA, I am an officer in a corporation with over 500 employees who provide treatment, mental health, and correctional services for children and adolescents. Our company is mandated by law to do comprehensive background searches and I can say with the utmost sincerity that Active Screening product rivals that of any government or other private sector process.

Active Screening

We have used Active Screening and their solution VERITY to screen all our coaches and volunteers working with youth. The online system gives us an easy and cost-effective solution to collecting forms and payments from our applicants...and we simply login to view the results of who passed or failed. It's so easy....thank you Active Screening.