How to better optimize the hiring process

We do a little bit of everything on the ActiveCare Blog. What can we say? We like to take care of our readers and make sure you’re up to date with the latest screening industry knowledge.

ICYMI, here’s a tiny sampling of topics we’ve recently hit on:

Now, we’re ready to go large with Big Business Week. One of the issues big business faces is recruiting and retaining its workforce. There are so many external and internal forces leaning against big business it can seem, at times, like you’re spending more time handling candidate and employee issues than you are focusing on your company’s real task. Turnover can be a real bummer. A revolving door to your human resources department isn’t good for anyone.

Employees leave for a number of reasons, but there are some common themes:

  • Career advancement/promotion
  • Flexibility/Scheduling
  • Poor management
  • Money
  • Motivation
  • Job fit
  • Crappy boss

Click here to see a bunch of cool infographics breaking down the stats.

There is one thing you can do, however, that can help you alleviate or at least ameliorate workforce issues: Optimize your screening and hiring processes. That’s fancy industry talk for outsourcing background checks to a third party like Active Screening and creating and following a checklist when you are looking to hire. Here’s our tips for how to do it:

Better Define Your Open Positions – As we learned in this blog post, more descriptive job definitions attract candidates who feel they fit those qualifications, and weed out candidates who don’t. Example: Someone who likes to work independently may not want to apply for a job that stresses lots of “teamwork” or “group projects.”

Have A Plan – Human resources departments across the board are understaffed and overworked. You can make things easier for everyone by having a uniform checklist for hiring. This gives everyone the same game plan and helps your company stay within the confines of the law. We really like the delegation aspect – if the person in charge of one hire falls sick or has vacation coming up or needs to take maternity leave, another HR employee can step right in and know what’s next on the checklist.

Make it Public (Internally) – Send your hiring procedures and checklist to everyone in-house, along with a contact point. That way if a colleague comes across someone who may be a good cultural fit for your company, they know who to contact in HR to get the recruitment ball rolling.

Try Assessment Testing – If you can afford it, these personality trait profiles are a great way to suss out who a person truly is, not who they say they are. Everyone can charm their way through an interview, but not everyone can fake their way through a test that determines things like motivation, communication style, and integrity.

Reference Checks and Background Checks – Both of these are absolutely, 100%, without a doubt necessary. We love this explanation about references from Edward Lowe Foundation (here’s a direct quote):

“Check references carefully. Don’t skip this step. Some companies you call may only be willing to confirm facts for fear of a defamation lawsuit. Others, however, may give you some insight into the candidate. Listen to the tone of how the reference tells you about the candidate. For example: one former employer told the reference checker, “We agreed in the lawsuit not to say anything negative about that candidate.” Take the clue you’ve been handed and move on. At the very least, checking references will confirm the truthfulness of the candidates and their resumes. Be willing to spend significant time on this step as it is one of your best tools for preventing a bad hire.”

Obviously, we’re a background check company and we promote these tools. There is good reason. Click on these links to read more.

Workplace Violence Awareness: Always Screen Candidates Before Placement

How to Avoid a Cash Crisis With Background Screening

Summer is Coming: Have Your Kids’ Camps and Coaches Been Screened?

Automate What You Can – Lots of companies prefer to keep things in-house. That’s cool. Maybe you like a certain amount of control and autonomy, or you feel you’re better able to keep up to date with all the comings and goings in each department if everything is done within your walls. Let us suggest automating some of your procedures then. For example, Active Screening’sACTivate Complycan simultaneously reduce some of the HR department’s burden (thereby increasing efficiency and in turn, lessening cost – up to 20%!), and assure that all hiring data guidelines are being met. ACTivate Comply helps manage and track applicants through the hiring process more effectively with flexible compliance services and reporting.

Outsource What You Need – This post says it all. You need background checks completed on every potential hire and, routinely, on current employees. We do background screening really well. Sounds like a perfect match to us. Contact one of our client reps today to find out how Active Screening can optimize your hiring process.

This entry was posted in Background Screening, General, Human Resources and tagged , , , , by Patricia Carlson. Bookmark the permalink.

Patricia Carlson is a content writer who specializes in B2C and B2B inbound marketing. She blogs regularly for clients about the background screening and finance industries, and generates newsletters, white papers and email campaigns for a variety of businesses. Patricia also produces a heavy rotation of editorial material for home design, law enforcement, and family magazines. She’s been writing professionally for more than a dozen years, and for Active Screening for more than two of those. Check out LinkedIn for a roster of Patricia’s clients and links to published works. When she’s not interviewing sources or researching trends, she’s living a fast-paced Florida life questioning the antics of her two young children, partner and mischievous cat. Patricia loves to talk tennis and TV on Twitter – give her a shout @pattycfreelance.

 
        
Active ScreeningBarbara S.
Healthcare Industry

"Here at Holland Hospital, we have been extremely pleased with Active Screening. The report results come back quickly, usually within 24 hours or less.  The staff at Active Screening is easy accessible, knowledgeable and responds to our questions promptly."

Active ScreeningLynn C. Staffing Industry

"Benton Mobley has been and remains my Main point of contact at Active Screening from the beginning; so aside from the comfort of dealing with the same person all these years, there is the most important fact of all;  customer satisfaction. Benton knows the business like the back of his hand; and that is what we need in our fast paced industry of staffing. He is the all-time BEST!  MY employer, Leslie, believes in the notion that great service deserves to be rewarded, so we are here for the duration.We get immediate and personalized attention for any and all concerns we need addressed, and in the staffing industry, this is vital."

Active ScreeningCayce R. Education Industry

"My experience working with Active Screening for our background check process has been very positive.  The reports are almost always completed in a very timely fashion. The information reported appears to be very thorough and accurate.  On the rare occasions that we have questions or problems, the customer service team is always very quick to respond and resolve the issue.  Overall, I am very pleased with the service I receive from Active Screening."

Active ScreeningCraig H. Staffing Industry

"Your customer service is excellent.  The turn around time on background checks is quite fast.  Excellent work.  I haven't had a single problem."

Active ScreeningJackie C. Education Industry

"I wanted to thank you and your staff for being so patient and working so diligently with the Human Resources staff during our recent endeavor to process all of our work study students through background screenings.  We have never had to process so many requests within such a short period of time before, but thanks to you and your staff we made it. Again thank you, we made a good choice in selecting Active Screening."

Active ScreeningLindsey W.  Financial Industry

"I wanted to share my appreciation for your wonderful service...switching background screening companies could have been a stressful task, but your company made the transition seamless. Your website was extremely easy to navigate and the turn around time has been great. I appreciate when information is missing or entered incorrectly during ordering, your company notifies me right away to ensure that my error does not hold the reports results, causing us a delay in hiring an individual...Active Screening has been great to us and I would definitely refer them to others."

Active ScreeningTerry S. Property Management

"Working with Active Screening over the last year and half has been a wonderful experience. They deliver fast and informative results at the best price. Their level of professionalism and the speed they respond to our issues is a benefit that any company can value from. I would highly recommend using Active Screening and their amazing team."

Active ScreeningYulesis D.  Staffing Industry

“Interactive Response Technologies (IRT) has more than 2,000 employees at multiple locations across the United States. IRT has been using Active Screening to conduct criminal background checks since 2006. During this time, Active Screening has consistently returned accurate reports, usually with less than 48 hours turnaround. If there are any problems or inconsistencies with the reports, their staff has called to notify us so that we can attempt to rectify the situation. The staff at Active Screening is always courteous and congenial over the phone. In our opinion, Active Screening is outstanding.”

Active ScreeningAndy N. Software Provider

 "Active Screening has helped us screen our applicants in record time for more than two years.... we are very impressed with the professionalism and speed with which their service team responds to our questions. They understand our needs and are a pleasure to work with. I highly recommend them."

Active ScreeningCassie J. Staffing Industry

"The Active Screening team is very informative; they provided a complete consultation on all the services, so I understood what I needed, and saved me hours and hours of my time learning the various services. Their reputation, as being on the cutting edge of employment screening best practices, certainly held true in this instance. The expertise they brought to the table was invaluable to our understanding of our applicants backgrounds. I highly recommend Active Screening to anyone with the task of screening large numbers of applicants and needing reliable customer support."

Active Screening

With over 20 years of law enforcement experience I can attest to the fact that the strongest predictor of future criminal behavior is a person’s criminal history. As the manager of campus safety at my church, I depend on Active Screening to provide a thorough assessment of every criminal history background check we request. For more than 3 years, Active Screening has been faithful to this task with timely, accurate and reliable service.

Active Screening

We have benefited from knowing that we are not exposing the communities we work with or ourselves to unnecessary risk. We continue to have a perfect record in that we have never had a serious incident with a trip participant causing harm or acting inappropriately with any community member or fellow team member- thank goodness!

Active Screening

I would highly recommend any association or organization who conducts background checks to use Active Screening. In addition to my involvement with WAHA, I am an officer in a corporation with over 500 employees who provide treatment, mental health, and correctional services for children and adolescents. Our company is mandated by law to do comprehensive background searches and I can say with the utmost sincerity that Active Screening product rivals that of any government or other private sector process.

Active Screening

We have used Active Screening and their solution VERITY to screen all our coaches and volunteers working with youth. The online system gives us an easy and cost-effective solution to collecting forms and payments from our applicants...and we simply login to view the results of who passed or failed. It's so easy....thank you Active Screening.